FAQS | Regency Care of Sterling

Schedule a Tour

(815) 626-9020

or send us a quick email.

You can also fill out a quick form and we’ll be happy to get right back to you.

From Our Residents...

“I am lost with many kind words for the Physical Therapy Staff, they are very compassionate, professional and concerned at what each and every one of them do with the resident. ”
–Sylvia O.

Schedule a Tour

(815) 626-9020

or send us a quick email.

You can also fill out a quick form and we’ll be happy to get right back to you.

Frequently Asked Questions

When it is time to consider a nursing home for your parents?

How do I choose a good nursing home?

To choose a good nursing home for your mother, you need to focus on her needs and wants, take a good look at what nursing homes are available in your area, and let others with the right knowledge and experience help you get through the insurance questions and paperwork involved. Talk to your hospital’s case worker or your mother’s health insurance representative to find out what nursing home facilities are available in your area. Read the facilities’ inspection report for the facilities, including ratings of health, safety, and quality of life. Tour each facility – preferably with your mother or other family members. During your tour, keep an eye out for features that will make a nursing home safe and comfortable for her. The federal Centers for Medicare and Medicaid Services provides a great deal of information on their internet site Link (www.medicare.gov/nursinghomecompare.com) about the nursing homes that participate in Medicare and/or Medicaid.

A nursing home may be a good choice if?

•Both medical and personal care needs have become too great to handle at home or in another senior living community. This may be due to a recent hospitalization, or a chronic illness which has gradually been worsening.

•Your parent needs a higher level of care temporarily after a hospitalization, but it’s anticipated you will be able to return to home or another facility after a period of time.

Who pays for nursing home care?

Most of us don’t think about how to pay for nursing home care until the need arises. When you visit Regency Care of Sterling, ask to speak with our admissions coordinator. She can help you determine which long-term care benefits your loved one may qualify for. Here are some options.

1) Medicare benefits are available to millions of Americans, including those over age 65 and some people under 65 who are disabled or suffer from permanent kidney failure.

2) Medicaid is an option for eligible low-income patients in need of long-term nursing care. Eligibility requirements vary from state to state, and we can help you determine if you qualify.

3) Many insurance companies and employers now offer long-term care insurance.

4) Veterans benefits are available at some nursing homes through the Department of Veterans Affairs.

What types of activities do we offer?

Regency Care of Sterling has a full-time, experienced Activities Director who schedules activities for multiple levels of resident ability that are interesting and creative. We take pride in our activities programs for their innovation and commitment to providing quality, meaningful daily and special activities for our residents. Enhancing the quality of life and well being of our residents is our activity department’s first priority.

What is our Nurse staffing ratio?

The Illinois State Department of Health has baseline standards to regulate staffing in nursing homes. This ratio is dependent upon many variables, including the amount of care that is required for the residents in a particular unit. At Regency Care of Sterling we meet this requirement at all times and offer a full compliment of additional staff from various disciplines to contribute to improved quality of life for our residents.

May I continue to see my current Doctor?

Yes! We understand that you have built a trusting bond with your physician and that is extremely important in your continuity of care. We encourage you to keep your physician when you become a resident and many physicians will visit patients here at the facility or we can arrange for you to continue your office visits. If you should elect to change your physician, Dr. Phong Dang from CGH Medical Center is our Medical Director.

When can you have visitors?

Regency Care allows 24-hour access to immediate family, other relatives, and non-relatives visitors with consent of the resident.

From Our Residents...

“I am lost with many kind words for the Physical Therapy Staff, they are very compassionate, professional and concerned at what each and every one of them do with the resident. ”
–Sylvia O.